Frequently Asked Questions

We want to make booking an inflatable for our event as easy and enjoyable as possible, for some people booking with us for the first time we have a few questions that you might have with answers to those. Of course if you have any questions not displayed please contact us and one of our team will be delighted to assist you.

Are we Insured

YES, the safety of our hirers is of upmost importance to us here at A&B Bounce and we are one of the very few bouncing castles companies in Ireland to have Insurance to give our customers full peace of mind and protection. With this insurance we are able to provide hires to public halls, sports halls, GAA pitches, schools, local authority etc.

Delivery Times

Due to the nature of our business and how busy we can be at times it is impossible to give a delivery/collection time accurately before the booking. Our delivery team will call you by phone on the morning or evening before delivery to agree a time with you for delivery, and on collection our team will contact you on the morning of collection to let you know what time they will be arriving to collect.

Can we provide power

Yes we can provide mobile power/ Generators at an additional cost if required for you're event.

Do we need deposits

We accept deposits on our booking site and the option for customers to pay in full with a 10% discount applied for doing this. We require 50% deposits on all bookings in May and communion season.

Do we provide safety mats/ rain covers for castles

YES we provide safety mats for all of our castles to provide a safe platform for people getting in and out of inflatables. Most of our bouncing castles will come with a rain cover built in.

Are our staff trained

All of our staff are fully trained in customer service and assisting with placement of the bouncing castle at your premises and can assist you in choosing the best location to put your castle. All our staff also fully trained in putting up and taking down the bouncing castles and all are Garda Vetted.

When should I pay

We have several payment options available online through our website, we can also take payments over the phones and send payment links to your email. Full payment is required on delivery of the castle, we cannot accept payment on collection of any castle.

Where Do We Operate

We are based in Cork City, we offer free delivery to Cork City and County and can travel further afield at extra cost.

Can I hire Inflatables indoors

All of our inflatables are suitable for indoor use with the appropriate space in your venue. If you are hiring for indoors please inform us so we can arrange the appropriate safety equipment i.e. sand bags, extra safety mats. And we are fully insured for all indoor venues.

Do we provide staff/ supervision

For corporate events we can provide staffed inflatables, please call us to discuss this further for you're event.

Do we provide products for collection/ self se up

for insurance and health and safety purposes and insurance all of our equipment must be delivered and installed by our trained staff.

What Happens if the Inflatable does not fit

It is the responsibility of the hirer to ensure the venue is suitable for our inflatables and allows the appropriate access to the venue, if the location is not suitable and our inflatable cannot fit comfortably with full 360 degree access then we will be unable to setup the inflatable and the full cost of the hire will be the responsibility of the hirer.

What preparations do I need for delivery

please ensure the location if free of all debris, does not contain any sharp objects, animal waste, litter, obstructions, grass is cut.